Towards Healthcare Research & Consulting

Healthcare BPO Corporate Milestones

Date : 13 May 2026

Companies Offerings in the Healthcare BPO Market

Healthcare BPO Market Companies are Accenture, Cognizant, Access Healthcare, Akurate Management Solutions, Firstsource Solutions, GeBBS Healthcare Solutions

Companies Description
Accenture A firm mainly offers end-to-end healthcare BPO services, with an emphasis on digital revolution, AI-powered analytics, & operational efficiency for payers & providers.
Cognizant It is a key player in healthcare payer BPaaS (Business Process as a Service), payer intelligent operations, and clinical & care management operations.
Access Healthcare This company majorly facilitates end-to-end medical billing, coding, accounts receivable follow-up, & front-end revenue cycle services.
Akurate Management Solutions A leader specializes in comprehensive Revenue Cycle Management (RCM), medical billing, coding, & administrative assistance.
Firstsource Solutions Its offerings cover AI-powered billing, medicaid redetermination services, denial management & cloud-based patient access solution.
GeBBS Healthcare Solutions This company explores technology-driven Revenue Cycle Management (RCM), medical coding, & risk adjustment services.
Genpact It is widely providing AI-enabled claims processing, patient involvement, pharmacy data analytics, & regulatory compliance.
HCL Technologies Its offerings emphasize AI-powered automation & enhancing patient outcomes for payers, providers, & life sciences players.
IBM Corporation This company provides a complete set of BPO services, which employs AI solutions, hybrid cloud, & automation.
Infosys BPM A leader majorly facilitates AI-driven analytics, Robotic Process Automation (RPA) for administrative tasks, & BPaaS models.

What are the Latest Developments in the Healthcare BPO Market?

  • In April 2026, SYNERGEN Health rolled out IGNITE, a revenue cycle management (RCM) solution for laboratories & diagnostic providers.
  • In April 2026, Simplify Group launched Simplify Alpha, a Solutions-as-a-Service (SolaaS) company to convey managed outcomes across payer operations.
  • In February 2026, UiPath introduced Agentic AI solutions to resolve administrative & financial risks for clinicians & healthcare admins.

Market Growth

The global healthcare BPO market size was estimated at USD 466.7 billion in 2025 and is predicted to increase from USD 508.8 billion in 2026 to approximately USD 1106.88 billion by 2035, expanding at a CAGR of 9.02% from 2026 to 2035.

Healthcare BPO Market Size is USD 508.8 Billion in 2026.