Roboeatz and Aramark’s new automation innovation for healthcare staff

Image Credit: AI Insider

Announcement 

Aramark, the leading American-based company providing its dedication in the facilities, uniform, and food services to the people through Canada and the US, along with its partner roboeatz have introduced a new technology named ‘round-the-clock’ robotic meal service. For this technology advancement, Aramark smartly invested in RoboEatz’s autonomous robotic kitchen (ARK) technology with WellSpan Health and ABB robotics. The investment was for bringing customization to the meal with quality at any time for any dietary need and for different shifts. Aramark's investment in this brought ‘round-the-clock’ into action, especially for healthcare staff.

The president and CEO of Aramark Healthcare, Bart Kaericher, said, “We are impressed and proud of this technology's performance in our pilot testing and further thrilled to offer it to our hospital partners. ARK is planned to play the role of a complement to the recent workforce by engaging operations and uplifting efficiency and access, especially for hospital staff working late at night.”

ARK’s potency for healthcare staff

The ARK is operative within a 400-square-foot area. The robots are used to carry ingredients from the storage bins with the capacity to prepare around four personalized meal bowls in a time, followed by the selection of 80 fresh ingredients. The ARK is 24/7 available, promising continuous availability of meals, including traditional dining hours, kiosk, or mobile ordering. The system needs compact staffing and delivers renewed alerts through a mobile app for dining services.

Accompanied by Aramark’s menu management, supply chain, and point of sale system, the ARK can work on end-to-end kitchen tasks involving meal preparation, plating, cleaning, and food storage. The software focuses on easy compliance and integration with food availability and nutritional standards. Aramark has progressively piloted the ARK under a balanced test atmosphere at a large healthcare partner hospital. The pilot also offers crucial insights into the technology’s space needs, user experience, and efficiency.

Aramark has been leading with its food service innovation, and now, with this autonomous technology, it marks a transitional step towards the company’s capability to serve quality, reliable products to improve and advance the dining experience. This effort is a valuable part of Aramark’s hospitality IQ pipeline of technologies engineered to accelerate hospitality throughout the enterprise.

Kaericher said, “Our investment in the autonomous kitchen technology mirrors Aramark’s dedication to innovation that contributes to the frontline healthcare workers. By merging robotics with our operational brilliance, we’re serving a scalable solution for individuals late or over time.”