Image Credits: Fierce Healthcare
The ambient artificial intelligence platform Ambience Healthcare consistently grows its expansion with increased health systems that are dealing with ardent health as its current enterprise customer. Ardent Nashville, Tennessee-based company operates across 30 hospitals and has with total of 280 sites of care across six states. The health system is seeking technology solutions to identify provider burnout, deal with administrative tasks, and cut cognitive stress, as stated by the chief digital and transformation officer at Ardent, Anika Gardenhire, in one of the interviews regarding partnership.
Gardenhire said in the interview, “We are working to deploy more technologies in the clinical setting that will contribute at large to retention and to provide excellent patient care and to the individuals practicing at the top of their license. Our transformation and impact committee has started to find the solutions that are there in the marketplace that will help us with new approaches to work on. Most of the folks attend to be a part of the process. There are certain interactions and questions that our team goes through to address who to consider for a pilot project. With our innovative process, ambience has risen as the best and top partner for us.”
Ambience’s platform considers AI for clinical workflow, point-of-care coding, integrity, and documentation. Ardent recently piloted Ambience’s technology among the ambulatory providers throughout seven languages and 17 specialties. The health system witnessed the powerful results from the pilot program, with 70% of Ardent’s pilot clinicians finding reduced cognitive load that sharpened their focus on patient care, and the large number of pilot clinicians claimed that the ambience enhanced their job satisfaction. The clinicians' efficiency and productivity improved with a 45% decline in documentation time based on the five hours per week saved in documentation time per clinician and Epic UAL data.
With this successful pilot, the ardent intends to announce the enterprise-level, vast deployment of the ambience’s AI platform throughout its ambulatory network. The health system focuses on having the tech launched to deploy with its medical groups by the end of the first quarter in 2026.
Gardenhire added, “I’ve been working on system implementations for a while. I’m a registered nurse by clinical background. This is the first technology throughout my entire career where you really don’t need to implement it. It is a rare thing that will allow it to go viral, with a serious uptick.”