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March 2025
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The global online vet consultation market size is calculated at USD 1.2 in 2024, grew to USD 1.42 billion in 2025, and is projected to reach around USD 6.46 billion by 2034. The market is expanding at a CAGR of 18.34% between 2025 and 2034.
| Metric | Details |
| Market Size in 2025 | USD 1.42 Billion |
| Projected Market Size in 2034 | USD 6.46 Billion |
| CAGR (2025 - 2034) | 18.34% |
| Leading Region | North America |
| Market Segmentation | By Service Type, By Animal Type, By Platform Type, By Payment Mode, By End User, By Region |
| Top Key Players | VetNOW, Vetster, Petriage, TeleVet, Vetsource, Pawp, VetClinic, Pets Best, WhiskerDocs, Animalia, Petco, BabelBark, Fuzzy, Chewy, Vets on Call |
In the veterinary sector, the use of online consultation, telehealth and telemedicine is increasing. Telemedicine was introduced by the Animal Medical Center and Dr. Tilley (DVM) in 1980, where the electrocardiograms, that is, telecardiology, were transferred using telephone lines. Similarly, the veterinary practice, which includes interaction among clients remotely using technologies, is referred to as online consultation or virtual care. Thus, with the help of online consultation, quality and effective patient care are delivered. It involves the use of mobile health (mHealth), telehealth, as well as telemedicine.
The integration of AI in online consultation helps veterinarians analyze the report more effectively. At the same time, it also enhances the accuracy of the data acquired by the owners by analyzing the images obtained and identifying the false negative results, which in turn, enhances the client satisfaction. Furthermore, a larger amount of data is analysed effectively, which minimizes the manual error as well as the time required for its analysis. It also helps in formulating personalized treatment options for the pets depending on their treatment and disease condition.
Growing Awareness
Due to increasing awareness about pet health, the demand for consultations, diagnoses, as well as treatment is increasing. At the same time, for improving the pet's health, the clinician informs the pet owners about the importance of regular checkups, diets, vaccinations, etc. Thus, to enhance the services provided by the veterinary hospitals, the use of online consultation increases. This helps in reducing hospital visits with easy access. Furthermore, this enhances the outcomes. Thus, all these factors enhance the online vet consultation market growth.
Limited Access
The online consultation requires the use of smartphones, laptops, as well as network services. These services may not be available in certain regions. Hence, it may limit the access of the pet owner to the veterinary hospitals. Furthermore, the use of advanced technologic may provide restrictions while using it. Thus, these factors may reduce the use of online consultations.
Increasing Veterinary Services
The increasing veterinary diseases is increasing the use of online consultation services. These services offer various advantages which enhance the pet owners as well as pet compliances, as well as comfort. These services provide online services along with expert opinions in various regions. Moreover, the diagnosis, treatment, and monitoring of the pets become easier. Thus, all these services offered by the online make it easier to improve the pet health more efficiently, which in turn, promotes the online vet consultation market growth.
For instance,
By service type, the chat/messaging segment dominated the market in 2024. They provided easy access as well as increased the convenience for the owner. This, in turn, contributes to the online vet consultation market growth.
By service type, the video calls segment is estimated to be the fastest growing at a notable CAGR during the forecast period. The video calls are mostly being used to monitor the pet conditions, as well as they also help in enhancing the communications with the experts and the owners.
By animal type, the companion animals segment dominated the market in 2024. The companion animals require regular checkups, which has increased the use of online consultations. This, in turn, enhanced the comfort of the clients.
By animal type, the livestock segment is anticipated to be the fastest growing during the forecast period. For monitoring, as well as early detection of diseases in animals, diagnosis is carried out more effectively using online consultation.
By platform type, the mobile-based platforms segment dominated the market in 2024. The mobile-based platforms offered multiple options with easy access for online consultations, which enhanced the user experience.
By platform type, the web-based segment is estimated to be the fastest growing at a notable CAGR during the forecast period. The web-based platforms are enhancing the diagnosis of pets, which in turn can store large data safely.
By payment mode type, the pay-per-consultation segment dominated the market in 2024. The clients used the pay-per-consultation payment mode as it provided flexibility to them for using the various services anytime.
By payment mode type, the subscription segment is anticipated to be the fastest growing during the forecast period. The pet owners are engaging in the subscription payment mode as it offers discounts as well as helps in long-term health checkups.
By end user, the pet owners segment dominated the global online vet consultation market in 2024. The pet owners increased the use of online consultation due to increasing pet health awareness, which increased their regular checkups.
North America dominated the online vet consultation market in 2024. North America consisted of a well-developed veterinary sector, which enhanced the use of online consultation by animal owners. This contributed to the market growth.
The veterinary services in the U.S. have adopted various technological advancements, due to which the use of online vet consultation is increasing. Furthermore, to keep data safe and improve privacy, various rules and regulations are also imposed.
The rising use of various technological advancements in veterinary healthcare is driving the market in Canada. This is also attracting various pet owners, which in turn is enhancing their experiences as well as comfort.
Asia Pacific is estimated to host the fastest-growing online vet consultation market during the forecast period. Asia Pacific is experiencing rapid growth in the veterinary sector, along with the adoption of various technological advancements, as well as skilled personnel. This enhances the market growth.
The veterinary sector in China is utilizing various new services with the help of advanced technologies. This helps in improving the online consultations as well as the monitoring, diagnosis, and treatment of the pets.
The developing veterinary services in India are adopting various new technologies to enhance the experiences of the pets and their owners. Furthermore, to make these services more cost-effective, the government is also providing its support.
Europe is expected to grow significantly in the online vet consultation market during the forecast period. The growing awareness as well as adoption of pets is increasing the demand for the effective use of online consultations by pet owners. Thus, this promotes the market growth.
The increasing number of pet adoptions is increasing the demand for online consultation services in Germany. At the same time, the regulatory bodies provide their support by implementing rules to keep the data safe.
The rising awareness about pet health in the UK is contributing to the increased demand for online vet consultation, along with rising pet ownership. Moreover, the increasing convenience due to online consultations is also increasing their demand.
March 2025
March 2025
October 2024