Towards Healthcare
Life Sciences BPO Market Reaches USD 293.2 Billion in 2025

Life Sciences BPO Market Gains Momentum Amid AI Integration and Clinical Research Growth

According to market projections, the life sciences BPO sector is expected to grow from USD 258 billion in 2024 to USD 895.54 billion by 2034, reflecting a CAGR of 13.64%. The life sciences BPO market is expanding due to increasing clinical trials as well as growing advancements in medical writing. North America led the market due to the presence of robust companies.

Category: Life Sciences Insight Code: 5869 Format: PDF / PPT / Excel

Life Sciences BPO Market Size, Top Key Players and Dynamics

The global life sciences BPO market size is calculated at US$ 258 in 2024, grew to US$ 293.2 billion in 2025, and is projected to reach around US$ 895.54 billion by 2034. The market is expanding at a CAGR of 13.64% between 2025 and 2034.

Various companies are increasing the demand for life science BPO. The growing innovations are leading to a rise in the reliance on life science BPO for various purposes. At the same time, new platforms are being developed and launched by integrating them with AI to enhance their applications. This, in turn, is leading to new partnerships among the companies. Moreover, the growing research, clinical trials, and strict regulations are increasing their demand in different regions. Thus, this is promoting the market growth.

Life Sciences BPO Market Size 2024 - 2034

Key Takeaways

  • Life sciences BPO market to cross USD 258 billion in 2024.
  • Market projected at USD 293.2 billion by 2034.
  • CAGR of 13.64% expected in between 2025 to 2034
  • North America held a 43% share in the global life sciences BPO market in 2024.
  • Asia Pacific is expected to be the fastest-growing from 2025–2034.
  • By service type, the contract research services (CROs) segment held a ~41% share in the market in 2024.
  • By service type, the contract manufacturing services (CMOs/CDMOs) segment is expected to be the fastest growing at a notable CAGR during the forecast period.
  • By phase type, the preclinical & clinical phase services segment held a ~53% share in the market in 2024.
  • By phase type, the commercial phase services segment is expected to be the fastest growing during the forecast period.
  • By end user, the pharmaceutical companies segment held a ~46% share in the global life sciences BPO market in 2024.
  • By end user, the biotechnology companies segment is expected to be the fastest growing during the forecast period.

Quick Facts Table

Metric Details
Market Size in 2025 USD 293.2 Billion
Projected Market Size in 2034 USD 895.54 Billion
CAGR (2025 - 2034) 13.64%
Leading Region North America share by 43%
Market Segmentation By Service Type, By Phase, By End User, By Region
Top Key Players IQVIA, Parexel International Corporation, Syneos Health, Labcorp Drug Development (formerly Covance), PPD (Thermo Fisher Scientific), Charles River Laboratories, ICON plc, Wuxi AppTec, Pharmaron, PRA Health Sciences (now part of ICON), Medpace Holdings, Inc., Catalent, Inc., Lonza Group AG, Samsung Biologics, Boehringer Ingelheim BioXcellence, PharmaLex (now part of AmerisourceBergen), Tata Consultancy Services (TCS) – Life Sciences Division, Cognizant Technology Solutions, Accenture Life Sciences, Genpact – Life Sciences Division

What is the Life Sciences BPO Market? 

The life sciences BPO market includes outsourced services provided to pharmaceutical, biotechnology, and medical device companies across non-core but critical business functions such as clinical trial management, regulatory compliance, pharmacovigilance, manufacturing, supply chain, as well as sales & marketing. At the same time, these services help companies reduce costs, accelerate drug development, improve compliance, and increase operational efficiency. The market is growing due to increasing R&D complexity, rising cost pressures, as well as the need for scalability and global expertise. 

  • In July 2025, to address security challenges in the Life Sciences industry, caused by autonomous AI agents, a collaboration between Hexaware Technologies and Abluva was announced. By helping the organization deploy generative AI (GenAI) safely, as well as in compliance with industry regulations, will be offered by this collaboration, by combining the deep domain expertise of Hexaware with the Secure Intelligence Plane of Abluva. (Source - The Print)
  • In July 2025, to enhance clinical research along with AI-driven support for the healthcare industry, a collaboration between Auriga Research Private Limited, a CRO, and San Francisco Research Institute (SFRI) was announced. To expand access to compliant wellness products throughout Africa, India, and the United States, as well as to solidify global clinical research and promote AI-integrated healthcare solutions, will be the goal of this collaboration.

AI Integration in the Life Sciences BPO Market

The use of AI in the life sciences BPO is increasing for enhancing clinical trial activities. It can be used for the selection of patients for the trials, as well as can predict the chances of trial failure. It can quickly and accurately interpret the data obtained. At the same time, its use in medical writing is also increasing, which is improving the speed, accuracy, clarity, and regulatory compliance. Moreover, it also provides deep insights as well as helps in monitoring and detecting patient outcomes.

Market Dynamics

Driver

Growing Clinical Trials

Various pharmaceutical and biotech companies are advancing in their innovative development, which in turn increases the number of clinical trials conducted. This, in turn, increases the trial complexities. Thus, the demand for life science BPO increases. Hence, to reduce the complexities, the outsourcing and specialized services are provided by the BPO. Moreover, the outsourcing also helps in minimizing the chances of delays. At the same time, it also minimizes the regulatory hurdles and is affordable. Thus, this drives the life sciences BPO market growth.

FDA-Approved New Drugs in U.S. in 2024

The graph represents the total number of FDA-approved drugs in the U.S. in year of 2024. It indicates that there will be a rise in drug development and clinical trials. Hence, it increases the demand for life sciences BPO for the management of clinical trials. Thus, this in turn will ultimately promote the market growth.

Restraint

Privacy and Security Concerns

The data that is outsourced by the life sciences BPO can be hacked or leaked. At the same time, data breaches, due to the use of digital tools, can also be observed. Thus, this can damage the reputation of the companies, leading to financial or ethical loss. Hence, this limits the use of life sciences BPO.

Opportunity

Advancements in Medical Writing

The growing drug development increases the documentation process, which in turn, increases the medical writing. At the same time, various companies may lack the presence of a medical writer or tools, which increases their reliance on life sciences BPO services. Thus, various advanced platforms are being provided, as well as developed by these BPOs, for accelerating the accuracy and speed of medical writing. Moreover, they are also enhancing their accessibility and affordability. Thus, this promotes the life sciences BPO market growth.

For instance,

  • In July 2025, NEXT Medical Writing Automation was launched by Indegene, which is a digital-first, life sciences commercialization company. To enhance the high-quality creation, regulatory submissions, compliant documents across clinical development, and more will be provided by this platform, which merges generative AI (GenAI) with deep medical writing expertise. (Source - PharmaBiz)

Segmental Insights

How Contract Research Services (CROs) Segment Dominated the Life Sciences BPO Market in 2024?

By service type, the contract research services (CROs) segment dominated the market with a 41% share in 2024. The demand for CROs rose due to a growth in the outsourcing by the industries to reduce the drug development and manufacturing costs. Moreover, it was also used to reduce the time and complexity of the trials. This contributed to the market growth.

By service type, the contract manufacturing services (CMOs/CDMOs) segment is expected to show the fastest growth rate at a notable CAGR during the predicted time. The growing advances in the development of next-generation therapies or drugs are increasing the use of these services. Additionally, to support the development and production and to reduce its cost, they are being preferred.

What Made Preclinical & Clinical Phase Services the Dominant Segment in the Life Sciences BPO Market in 2024?

By phase type, the preclinical & clinical phase services segment held the largest share of 53% in the market in 2024. The preclinical & clinical phase services were used to reduce the complications associated with the clinical trials. The presence of regulatory expertise and advanced platforms also enhanced their use.

By phase type, the commercial phase services segment is expected to show the highest growth during the upcoming years. The use of commercial phase services is increasing due to growing drug developments and approvals. At the same time, to monitor the pharmacovigilance and safety profile of the products, their use is increasing.

Similarly, to monitor the safety profile of the products, the use of post-marketing surveillance services sub-segment is increasing. Moreover, their use is also increasing due to growing outsourcing demands. Furthermore, they are also used during a product recall or withdrawal from the market.

Why Did the Pharmaceutical Companies Segment Dominate in the Life Sciences BPO Market in 2024?

By end user, the pharmaceutical companies segment led the market with a 46% share in 2024. The pharmaceutical companies required the BPO services for regulatory expertise and outsourcing. Moreover, they were also used in the manufacturing and clinical trials to reduce their complications and the regulatory barriers. This enhanced the market growth.

By end user, the biotechnology companies segment is expected to show the fastest growth rate during the forthcoming years. The demand for BPO services in biotechnology companies is growing due to their limited internal capacity. Moreover, growing innovations in gene and cell therapies are also contributing to the same.

Regional Insights

Life Sciences BPO Market Share, By Region, 2024 (%)

How is the Demand for Life Sciences BPO Carried in Different Regions?

Robust Companies Drives North America

North America dominated the life sciences BPO market share by 43% in 2024. The pharmaceutical and biotech companies present in North America are well-developed. At the same time, due to their high concentration, they relied on CROs & CMOs for various purposes. This, in turn, contributed to the market growth.

The U.S. Life Sciences BPO Market Trends

The companies present in the U.S. are focusing on the development of various diagnostic and treatment innovations. This, in turn, is increasing the collaboration between the companies and the life sciences BPO. These services help in accelerating their development, pharmacovigilance, clinical trials, as well as approval by being in compliance with the regulatory guidelines.

The Canada Life Sciences BPO Market Trends

The growing research and development in Canada are increasing the demand for life science BPO services. At the same time, the advanced technologies and various platforms are being developed and launched to enhance various operational functions. Moreover, to manage the cost and outsourcing their reliance is increasing.

Growing Clinical Trials Boost Asia Pacific

Asia Pacific is expected to host the fastest-growing life sciences BPO market during the forecast period. There is a rise in the clinical trials conducted in Asia Pacific, which in turn is increasing the demand for life sciences BPO. Moreover, the lower labour costs are also enhancing its use. Thus, this promotes the market growth.

The China Life Sciences BPO Market Trends

The growing incidence of diseases in China is increasing the development of various diagnostic and treatment approaches. Hence, the clinical trials conducted are increasing, leading to the demand for the use of BPO services. Thus, the advanced facilities and platforms are promoting their use.

The India Life Sciences BPO Market Trends

The clinical trial outsourcing in India is increasing the adoption of life science BPO services. At the same time, the lower labour costs along with a skilled workforce are also attracting various companies. Additionally, to support this development, various investments, as well as policies, are being introduced by the government.

Europe Driven by Stringent Regulations

Europe is expected to grow significantly in the life sciences BPO market during the forecast period. The products in clinical trials and ones that are being launched have to be in compliance with the stringent rules and regulations laid by the regulatory bodies of Europe. This increases the reliance on the life science BPO. Thus, this enhances the market growth.

The Germany Life Sciences BPO Market Trends

The companies present in Germany are advanced, which majorly contribute to various research and development. Thus, to reduce their operational cost of these research studies, manufacturing, and clinical trials, the use of BOP services is increasing. Moreover, their use for regulatory expertise is also increasing.

The UK Life Sciences BPO Market Trends

 The UK is experiencing a rise in clinical trial activities, which in turn, is increasing the collaborations of companies with life science BPO. At the same time, the growing development of personalized treatment approaches is increasing the use of outsourced services, digital tools, as well as various advanced platforms.

Which are the Top Companies in the Life Sciences BPO Market?

Life Sciences BPO Market Companies

  • IQVIA 
  • Parexel International Corporation 
  • Syneos Health 
  • Labcorp Drug Development (formerly Covance) 
  • PPD (Thermo Fisher Scientific) 
  • Charles River Laboratories 
  • ICON plc
  • Wuxi AppTec 
  • Pharmaron 
  • PRA Health Sciences (now part of ICON)
  • Medpace Holdings, Inc. 
  • Catalent, Inc. 
  • Lonza Group AG
  • Samsung Biologics 
  • Boehringer Ingelheim BioXcellence 
  • PharmaLex (now part of AmerisourceBergen) 
  • Tata Consultancy Services (TCS) – Life Sciences Division 
  • Cognizant Technology Solutions 
  • Accenture Life Sciences 
  • Genpact – Life Sciences Division

What are the Latest Announcements by Industry Leaders in the Life Sciences BPO Market?

  • In June 2025, the principal, life sciences consulting, Darren Jones, Baker Tilly, stated that an efficient, compliant, and ethical way will be provided to the life sciences companies for managing the complications with external funding by stewardshipNOW. The funding strategies of life sciences organizations can be executed with integrity and confidence by reducing the administrative burden and mitigating risk, by collaborating with MediSpend and merging the advanced technology and strategic insight. (Source - Businesswire)
  • In January 2025, after launching AI Agents for Life Sciences and Healthcare, the president of IQVIA Commercial Solutions, Bhavik Patel, stated that this launch, which is backed by powerful technology partnerships and deep industry expertise, will provide an opportunity for insights, precise and efficient workflows required by the modern life sciences industries. Moreover, their vision to power smarter healthcare for everyone, everywhere will be supported by the collaboration with NVIDIA. (Source - Morning Star)

Recent Developments in the Life Sciences BPO Market

  • In June 2025, $ 2.7 million was secured by LogicFlo AI, which is a Boston-based AI platform tailored for the lifesciences sector, in the seed round led by Lightspeed Ventures. The global expansion of LogicFlo AI, throughout medtech, pharmaceutical, and biotech organisations, will be supported by this new capital. (Source - Outlook Startup)
  • In May 2025, the next generation of Axtria InsightsMAx was launched by Axtria Inc., which is an AI-first data analytics innovator changing the life sciences industry. The reimagines of how life sciences organizations harness AI by a flexible enterprise-grade platform that enhances RoI, experimentation, and deployment will be provided by it. (Source - Data Quest)

Segments Covered in the Report

By Service Type

  • Contract Research Services (CROs)
    • Clinical Trial Management 
    • Data Management & Biostatistics 
    • Medical Writing 
    • Site Monitoring
    • Protocol Development
  • Contract Manufacturing Services (CMOs/CDMOs)
    • API Production 
    • Fill-Finish Services
    • Packaging & Labeling 
  • Pharmacovigilance & Safety Services
    • Adverse Event Reporting
    • Risk Management 
    • Signal Detection 
  • Regulatory Affairs Outsourcing 
    • Submission Filing (e.g., IND, NDA, MAA) 
    • Regulatory Strategy & Intelligence 
  • Sales, Marketing, & Market Access Services
    • KOL Engagement 
    • Commercial Analytics
    • Pricing & Reimbursement Support
  • Supply Chain & Logistics Outsourcing
  • IT & Infrastructure Management
    • Cloud Hosting, EDC, CTMS, eTMF, LIMS
    • Data Security & Compliance (21 CFR Part 11, GDPR) 

By Phase

  • Preclinical & Clinical Phase Services 
    • Preclinical toxicology, IND prep
    • Phases I–IV trial execution
  • Commercial Phase Services 
    • Marketing & distribution
    • Post-marketing surveillance

By End User

  • Pharmaceutical Companies
  • Biotechnology Companies
  • Medical Device Manufacturers
  • Academic Institutions
  • Government & Public Health Agencies

By Region 

  • North America
    • U.S.
    • Canada
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Thailand
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • Spain
    • Sweden
    • Denmark
    • Norway
  • Latin America
    • Brazil
    • Mexico
    • Argentina
  • Middle East and Africa (MEA)
    • South Africa
    • UAE
    • Saudi Arabia
    • Kuwait
  • Last Updated: 18 July 2025
  • Report Covered: [Revenue + Volume]
  • Historical Year: 2021-2023
  • Base Year: 2024
  • Estimated Years: 2025-2034

Meet the Team

Deepa Pandey is a focused and detail-oriented market research professional with growing expertise in the healthcare sector, delivering high-quality insights across therapeutic areas, diagnostics, biotechnology and healthcare services.

Learn more about Deepa Pandey

Aditi Shivarkar, with over 14 years of experience in consumer goods, leads research at Towards Consumer Goods, ensuring precise, actionable insights on trends, consumer preferences, and sustainable packaging for businesses.

Learn more about Aditi Shivarkar

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FAQ's

The life sciences BPO market is projected to reach USD XX billion by 2034, growing at a CAGR of XX% from 2024 to 2034.

North America is currently leading the life sciences BPO market due to the presence of robust companies.

The life sciences BPO market includes four segments such as by service type, by phase, by end user, and by region.

Some key players include IQVIA, Parexel International Corporation, Syneos Health, and Labcorp Drug Development.

Key trends include growth in innovations to deal with security challenges and to enhance clinical research.

Life sciences BPO is outsourcing services such as clinical trial management, regulatory compliance, pharmacovigilance, manufacturing, supply chain, as well as sales & marketing, which are provided to the pharmaceutical, biotechnology, and medical device companies.

Ministry of Health and Family Welfare, Government of India, National Institutes of Health, FDA, WHO, PIB, CDC.